Privacy Policy

Last updated: January 18, 2026

At Growthwave Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system and related services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials (username and password)
  • Profile information and preferences
  • Payment and billing information
  • Course enrollment and progress data

Usage Information

We automatically collect certain information about your device and how you interact with our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, features used, time spent)
  • Learning analytics (course progress, quiz scores, completion rates)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Personalize your learning experience
  • Detect, prevent, and address technical issues and fraud

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent: We may share information when you give us permission
  • Service providers: We may share information with vendors who perform services on our behalf
  • Legal requirements: We may disclose information if required by law or in response to legal requests
  • Business transfers: Information may be transferred in connection with a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-out: Opt out of marketing communications
  • Data portability: Request a copy of your data in a portable format

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@growthwave.rw

Address: Kigali, Rwanda